Panorama river view with Parking

Extremely disappointing experience – serious concerns over the damage deposit. Negative: Very disappointing experience – beware the damage deposit. We left the property clean and without any obvious damage and took photos at 6:32am immediately before leaving. The keys were returned as instructed. After checkout, the property alleged stains on towels, a bath mat and hand towel, later claiming one stain “appeared to be blood”. I repeatedly requested evidence showing the damage was caused during our stay, including photos after professional laundering. They eventually confirmed no post-laundering photos existed. Despite this, $75 was deducted from our $300 deposit, and we received $225 back. This took a week of back & forth disputes! The linen was not brand new, and I never accepted responsibility for the alleged damage. I cooperated throughout, suggested stain treatment and repeatedly asked for evidence. Only ONE key is provided, which is extremely inconvenient for multiple guests. A second key requires a $200 deposit, supposedly refunded when returned. After our experience, I would personally be very uncomfortable relying on that refund process. What is particularly concerning is that this does not appear to be an isolated issue. I found another January 2026 guest review describing a dispute involving the same $300 security deposit. I cannot verify their circumstances, but the similarity was concerning. My advice: photograph absolutely everything on arrival and departure, including towels and linen, and keep all correspondence. For me, this is about trust and transparency, not $75. Based on our experience, I would not stay here again.

We had a great weekend sadly it rained a bit but the balcony had great views Positive: Location was excellent, we also liked that there were cooking facilities and a supermarket close Negative: Nothing

Great location for QPAC Positive: Good location for QPAC

Positive: The views

Never again Positive: The keys were in a lock box a whole block away. ( had to cross a busy road) ….. Why….. Took us 1 hr to find them. Negative: The aircon didn’t work which made it so uncomfortable. Had to keep doors and windows open because it was so hot. The kitchen facilities were cheap and few of. The owner then made out the lounge was dirty and wouldn’t give the security deposit of $300. I showed them pictures of the lounge from when we got there because we noticed they were dirty. I showed them the photos but didn’t help. They obviously do this all the time and get away with it. Now they don’t respond to messages. Absolutely disgusting.